Willow Star Crafts offer a 30-day return policy for all unused products. Customers may return items for a full refund within 30 days of purchase, provided they are in their original condition and packaging. Return shipping costs are the customer's responsibility. You will be refunded on your original payment method once the item is returned. For peace of mind use shipping with tracking as Willow Star Crafts will not be held responsible for any returned items lost in transit. Contact willowstarcrafts@gmail.com to arrange.